Orders, Shipping & Returns
Orders & Enquiries
To place an order via our website, simply add the desired item(s) into your shopping cart and proceed to checkout. You can pay by credit/debit card or PayPal.
Alternatively, you can email firstname.lastname@example.org or call (+44)07552767190 to place an order. We are unable to accept payment over the phone, however we are happy to accept payment via bank transfer or cheque. Details of how to make payment via the same will be provided upon order request.
Our preferred method of payment is via bank transfer. However, we also accept payment via PayPal or by cheque. NB: In all instances, buyers are responsible for any fees incurred in payment. Please note that orders will not be despatched until full payment has been received and cleared.
All of our items are priced exclusive of delivery. The associated cost of handling and delivery is stated in the listing and will be added to your cart at checkout.
If you are an international buyer and the delivery cost to your country is not stated within the listing, please contact us for a shipping quote prior to checking out.
Combined discounts may be applicable for multiple purchases. If applicable, we will issue you a partial refund upon dispatch of your order.
All orders will be sent out professionally packed and via a trackable signature method. Carriage expenses will be recharged at cost. Please note that buyers are responsible for in-transit insurance to cover loss or damage – we always arrange this and include the fee in the carriage cost.
Please contact us to discuss your preferred delivery options.
Larger items may not have a pre-assigned delivery cost. This is due to delivery being required via a specialist designated courier. The associated cost of the delivery is calculated per item and based on the distance of your address from us. Please do not hesitate to contact us for a no obligation quote to your location. We will obtain the same and advise as soon as possible.
Returns - Our Guarantee
Acquiring any item without the benefit of an inspection implies a responsibility by the vendor to accurately and fully describe it. We seek to do just that, whilst also bringing to each item and its description a rather more personal and subjective commentary based on experience, appreciation and research.
Any acquisition is on an approval basis and the purchased item may be returned, in its original condition, within fourteen days from receipt. Unless the item is misdescribed, return carriage costs are the responsibility of the buyer and we strongly recommend that a trackable signature method of shipping is used as we cannot be held responsible for items lost in transit. Please do contact us to discuss a possible return before despatch.
Finally, we are always available to discuss items and answer any questions.